Shipments to Italy are entrusted to the leading courier in Italy gls. Delivery times are approximately 1 business day from the date of evasion from our warehouses for most locations.
The islands, the smaller towns and destinations that are particularly distant from our headquarters take two working days to be reached. Express delivery is offered at below cost rates.
Shipping costs, promotions and collection points are not related to galenic and products not present on the shop
(for payment on delivery will be added to the total cost € 2.5)
The delivery of products purchased on the international territory, will be made through the DHL Express Courier.
For shipments exceeding 3 kg an additional surcharge will be asked. Here are all the costs of shipments abroad:
|EUROPE 20 €||RUSSIA AND ASIA 50 €|
|NORTH AND MIDDLE AMERICA 28 €||MIDDLE EAST 60 €|
|SOUTH AMERICA 50 €||AFRICA E ISLAND 70 €|
|AUSTRALIA 55 €||NEW ZELAND 55 €|
WHEN THE COURIER DELIVERING?
THE DELIVERIES ARE MADE FROM MONDAY TO FRIDAY, IN NORMAL OFFICE HOURS, EXCLUDING NATIONAL AND PATRON FESTIVITIES. IN ORDER PHASE, IT IS POSSIBLE TO INSERT A NOTE TO INDICATE TO THE COURIER ANY FAVORITE TIMES FOR DELIVERY.
CAN I TRACK MY SHIPPING ONLINE?
WHEN THE ORDER IS DELIVERED TO THE EXPRESS COURIER, YOU WILL RECEIVE A DETAILED COMMUNICATION VIA EMAIL REGARDING SHIPMENT, DELIVERY AND HOW TO TRACE THE ORDER ONLINE.
AND IF I WAS ABSENT DURING DELIVERY?
IN CASE OF ABSENCE, THE DELIVERY IS NORMALLY ATTEMPTED FOR THE FOLLOWING WORKING DAY.
IF THE DELIVERY DOES NOT HAVE POSITIVE RESULTS TO THE SECOND ATTEMPT, THE MATERIAL WILL BE STORED IN THE AREA BRANCH AND MUST BE WITHDRAW PERSONALLY WITHIN 5 DAYS.
THE PERSONNEL OF THE COURIER AND OUR CUSTOMER SERVICE ARE ALWAYS AT YOUR DISPOSITION TO SOLVE QUICKLY ANY PROBLEMS RELATIVE TO THE DELIVERY OF YOUR ORDER.
SHIPPING IN EUROPE EXPRESS COURIER
SHIPMENTS WITHIN THE EUROPEAN COMMUNITY ARE ENTRUSTED TO THE EXPRESS COURIER. THE DELIVERY TIME IS INDICATIVELY 48/72 HOURS FROM THE DATE OF EVASION FROM OUR WAREHOUSES. SOME DESTINATIONS PARTICULARLY DISTANT TO USE UP TO TWO MORE DAYS.